Pressure Cooker!

Last Monday, things are going terrible that I even want to press the log off button of my Avaya. That was my first day being in the Pilot team. I panicked and crammed thinking how can I be able to control my cancellation calls to save my stats. The pressure is on. I was focused and very attentive to each of my calls. I tried to be competitive since most of my teammates are considered to be veterans in this field and already know the strategies and good attempts to make in each call. I was sleepy but made a way to keep my mind awake the whole shift. Thanks to Skittles and Twix, my comfort food while taking calls. I also realized that I miss my previous teammates especially Toretz, Des and Ellamo. We used to have funny conversations every shift and now my mood switched to serious mode since I am expected to perform well. Luckily, at the end of the day I passed the target. Hopefully, the same thing will happen next week.